This policy explains what personal data TheGiftDirect collects and how we use it.
What we collect
- Order details: name, delivery and billing address, email, phone number and the items you buy.
- Gift messages you add to an order.
- Account details if you create an account.
- Your email address if you join our newsletter.
- Technical data such as IP address, browser type and pages viewed.
How we use it
- To process, deliver and support your orders.
- To send order and shipping emails.
- To send marketing emails if you opted in. You can unsubscribe at any time.
- To send a reminder if you leave items in your cart after entering your email at checkout.
- To prevent fraud and improve the site.
Who we share it with
We share only what is needed with our payment provider, the supply and delivery partners who ship your order, and our hosting and email providers. We do not sell your personal data.
Payments
Card payments are processed by our payment provider. We never see or store your full card number.
Cookies and local storage
We use essential cookies for the cart and checkout. Your wishlist and recently viewed products are stored in your own browser. Analytics tools are only loaded where permitted.
How long we keep data
We keep order records for as long as the law requires for tax and accounting. You can ask us to delete your account data at any time.
Your rights
Depending on where you live, including under UK GDPR and US state privacy laws, you may have the right to access, correct, delete or receive a copy of your data, and to object to certain uses. To make a request, contact us.
Contact
Questions about privacy? Contact us.