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Kitchen Utensil Set

15 reviews
100% of buyers enjoyed this product! 1922 orders
US $82.08
(%)
Free
20-40 days
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Model Number:
12Pcs Cooking Tools
Feature:
Eco-Friendly
Number of Pieces:
>10
Type:
Cooking Tool Sets
Certification:
CE / EU
Material:
Wood

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of TheGiftDirect.com (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

15 reviews
100% of buyers enjoyed this product!
5 stars
(15)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
P***K
verifed buyer
22 Dec 2019

Very stylish and comfortable set! Delivery by courier home

D***a
verifed buyer
21 Dec 2019

Stunning set! No words! Everything is perfect!

O***a
verifed buyer
21 Dec 2019

Very satisfied

J***a
verifed buyer
20 Dec 2019

It's okay.

A***
verifed buyer
20 Dec 2019

very very beautiful. I love it so much. it came fast too

Customer
verifed buyer
20 Dec 2019

The goods in RB took about a month, very Quality set, all as in the description, incredibly decorates the kitchen, very satisfied

O***o
verifed buyer
20 Dec 2019

Awesome set, I'm very happy. The only thing that wasn't tracked. Thank you to the store. I recommend

C***i
verifed buyer
19 Dec 2019

Beautiful thank you

A***k
verifed buyer
19 Dec 2019

Nabir is just a bomb! Yakishte on the Hang!!! Delivery to Ukraine 3 types, Prince KUER dodomu!) I recommend! Obov'yazkovo will be frozen on podharunok!) Super!) 5 syrok)

M***a
verifed buyer
18 Dec 2019

The parcel went very long to St. Petersburg, sending, for some reason, G. Moscow. The box is not damaged, wrapped in one postal package. The store is sociable. The set is very and very cool!!! For 10 stars. for a long time I wanted to order it. Handles are wooden, in general everything is as in the description of the goods.

M***a
verifed buyer
17 Dec 2019

The color corresponds, pleasant to the touch-good rubber and wood, but I thought the spatulas were soft. I tried an omelet yesterday turned perfectly, after a wooden blade-everything somehow was more dexterous 1.5 months almost in Moscow, ordered for 11.11

D***a
verifed buyer
16 Dec 2019

The goods went more than a month, not tracked. Quality is satisfied

I***H
verifed buyer
16 Dec 2019

Excellent blades, packed perfectly, very satisfied

N***a
verifed buyer
13 Dec 2019

A set of beautiful, wooden handles. Only a very strong chemical smell. A little confused with the delivery, but the store quickly solved the question. Thank You

V***h
verifed buyer
13 Dec 2019

All as in the pictures of the producer, the order is happy, let's see how it will be in both

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