We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Really liked! Seller recommend!
Dear Sir,items has been arrived,good receive,Thanks Your Shipment
Receive in good condition
It needs to put the program that there to install and does not allow to sync with the watch
Simple but cool, the skin looks much better than silicone, everything is fine, timely store response to my questions and good quality, as fast delivery. It all made me very satisfied, i strongly recommend
Excellent watch, it fits me perfectly, i have wore it several hours to check if it’s working as the description, the result’s satisfying, the watch menu is a little simple, but works fine, step record, calorie, heart rate monitor, something needs to be set in the application, very convenient and practical
Not much thicker than I thought, the normal size as usual smart band, both fit with men and women, I’m super satisfied. I wore the earphone, great sound, and hard to lose it when I shake my head, 5 stars to the store
Very cool design, though the color is different from the description, it's navy blue, have to say, it's much nice. High quality, many functions, all works perfectly fine, operate easily according to the user manual in detail, the earphones sound better, great product
Waiting for it 10 days, excellent watch, it closely resembles another watch, including the watch function faces, but much thinner and cheaper. The strap is leather, comfortable to wear. Built in wireless earphone is super cool, clear and no noise, great quality for such a price for a smart watch and a wireless phone