We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery 1 month to Ufa via Ekat. A box of foam was crushed into a pipe, but the goods survived. Glue on the wall quickly and conveniently, complete with a stencil. The clock goes smoothly, does not tickle. The goods are quality. Dear Seller, don't pack this watch in Styrofoam box, because it was broken for many little fragments.
Still super still not oral
Everything works and came intact. the mechanism does not work at all! class!
Came on time, weeks 3, hours really liked, shine beautifully. Included stencil, instruction with pictures. Figures are all in the kit, in a protective film, even one extra round was,. For hours satisfied, until glued, the mechanism is a fairy tale, completely noiseless, to check had to attach the arrow to find out whether they work, bought for 930
Chic looks, only did not put a stencil for marking
Peter is about 2 weeks old. Arrows are too small. And on the "6" marriage is insignificant. Walking normally. Do not lag behind and do not rush. Test 3 days.
Delivery is fast, installation is very simple, thanks to the stencil. Large and beautiful-great decoration for empty wall
Great watch, exactly as pictured, arrived with a week in advance!
Ė somewhat smaller than as I believed, but I like it very much and it works well. Top
Everything is fine, the goods came faster than expected.